CANCELLATION POLICIES

Boat owners choose the cancellation policy in order to list their boats on Teknevia Teknoloji ve Turizm A.Ş.. These cancellation policies are standardized to protect both owners and guests. Accordingly, there are 4 types of cancellation policies; Flexible, Semi-Flexible, Strict, Super-Strict. Each of these cancellation policies corresponds to a certain number of days. The number of days these cancellation policies correspond to is stated below. The free cancellation policy is separate from these. However, if they conflict, these 4 types of cancellation policies chosen by the boat owners are valid.

FLEXIBLE BOOKING

You can cancel your reservation until 3 days (72 hours) before the start of your tour.

You can cancel free of charge within 3 days after prepayment for the reservation, if there is more than 3 days before the start of the tour.

The remaining payment is paid to the boat owner on the day of the tour.

Let's say you made the reservation, it's been 3 days and you haven't canceled it. If you want to cancel later, if your tour is more than 3 days away, your reservation will be canceled, but the prepayment cannot be refunded.

SEMI FLEXIBLE BOOKING

You can cancel your reservation up to 7 days before the start of your tour.

You can cancel free of charge within 3 days after prepayment for the reservation if there is more than 7 days before the start of the tour.

The remaining payment is paid to the boat owner on the day of the tour.

Let's say you made the reservation, it's been 3 days and you haven't canceled it. If you want to cancel later, if your tour is more than 7 days away, your reservation will be canceled, but the prepayment cannot be refunded.

STRICT BOOKING

You can cancel your reservation up to 10 days before the start of your tour.

You can cancel free of charge within 3 days after prepayment for the reservation, if there is more than 10 days before the start of the tour.

The remaining payment is paid to the boat owner on the day of the tour.

Let's say you made the reservation, it's been 3 days and you haven't canceled it. If you want to cancel later, if your tour is more than 10 days away, your reservation will be canceled, but the prepayment cannot be refunded.

SUPER STRICT BOOKING

You can cancel your reservation up to 30 days before the start of your tour.

You can cancel free of charge within 3 days after prepayment for the reservation if there is more than 30 days before the start of the tour.

The remaining payment is paid to the boat owner on the day of the tour.

Let's say you made the reservation, it's been 3 days and you haven't canceled it. If you want to cancel later, if your tour is more than 30 days away, your reservation will be canceled, but the prepayment cannot be refunded.

FREE CANCELLATION POLICY

After a reservation is made, that is, after the prepayment is made, the guest can cancel this reservation free of charge within a maximum of 3 days and get a refund of the prepayment he has made. However, if the free cancellation policy coincides with the number of days of the Flexible, Semi-Flexible, Strict, Super Strict cancellation policies chosen by the boat owners, the guest cannot get the prepayment back.

This is clearly stated in the contracts. In addition, the reservations you make on our site are shown to you again before you make the payment.